Recent Posts

Finance: Financing Your Small Business

SCORE Top-notch Resources about Financing

Managing your business’s finances is a necessity for both veteran entrepreneurs and those just starting their small businesses. Several financial resources are here to help you:

Tips and Tools: Financial Guides
How To: Financial and Business Plan Templates
Cash Flow Workshop: Local Workshops
Online Advice: Get a Mentor

Share with us. What’s been the most beneficial resource for your financial planning?

SCORE Association
View more posts by SCORE

For 50 years, SCORE has helped aspiring and current small business owners achieve their dreams. Through a network of over 11,000 volunteer business mentors in 340+ chapters across the country, SCORE connects decades of business experience and knowledge with those who can best use it. | Facebook | @SCOREmentors | More from SCORE


Customer Service: New Ways of Earning Business
1 Comment

Perfect Your Customer Service

InterviewThis is a new era for business. The future will prove which trends will hold and which will fall by the wayside as no longer relevant. As with all economic transitions, a recession is painful, but these things go in cycles and are necessary. As I’ve mentioned in earlier blogs, having a long-term strategic plan is critical to business growth and sustainability. But even in the wake of the worst economic implosion we’ve seen in modern American history, there will be certain practices and principals that hold as both tried and most importantly true.

Excellent and authentic customer service is one of them. Women are uniquely positioned to emerge as a leading demographic based on our natural tendency to approach business from all angles. Our business strategy begins with the desire to help first and to make a profit second. We are fulfilled knowing we’re positively impacting our environment and people’s lives. That can only be done with a desire to take “good care” of our customers –the type of customer service that leads to loyalty and evangelism.