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Manage: Outsourcing for Efficiency

Save Time & Resources

In these economic times, resources are limited in many businesses today which make outsourcing an option to get a project or task done with a fixed cost.

The following options can be considered.

  • A  small company can consider partnering with a larger company by providing their expertise as a subcontractor. This can be done by registering with the state and bidding on state contracts. In most states there is a department of administrative services that helps a business who has been in business for 2 or more years. In Connecticut, and offer matchmaking events where small businesses are introduced to larger businesses for tasks that they need help with. Many larger companies use smaller companies to subcontract work to.
  • It is also possible to find companies who can produce, fulfill and ship products to buyers which allow design and marketing to stay in house. This is a process where a manufacturer will drop ship merchandise and stock inventory for a fee. If a service business needs help…temporary help is an option. Part time help makes sense in busy times and in slow times you are not locked into a fixed payroll.
  • Outsourcing human resources and management tasks that are labor intensive and costly makes sense. Payroll is very common and ends up being more cost effective than hiring an accounting firm or hiring a full time employee.

When things can be outsourced it allows the company to focus on its customers and sales. Look into the options that make sense for your business.

Share ideas that have worked for you to make your business run more efficiently.

Julie Brander, New Haven SCORE
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Julie Brander - Business Mentor, SCORE New Haven
Julie has been a SCORE volunteer since 1997. She has 20 years of experience in business, starting a manufacturing, wholesale and retail jewelry company. After selling her business, she dedicated herself to helping other entrepreneurs start and expand their business. | @juliebrander | More from Julie


Marketing: Just Pick Up the Phone and Call

iStock_000002773290XSmallMake the Connection.

Email, Blogs and social media are great. Quick info and a sense of connection.

But, when was the last time you actually talked to your 10 best customers?

The recession is easing, but the economy is still in a state of flux. Do your clients have a personal connection with you?

Set aside a day and call your top clients to find out how they are doing. No rush. No pitch. Just get feedback.

Real relationships and trust take time. The investment in picking up the phone to call can reveal emerging client needs, bring feedback on your services and can build loyalty–because you show that the client is important to you as the business owner.

Workshop: Creating Customer Loyalty
5 Tips on Customer Service
Managing Client Expectations

Christine Banning, SCORE
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For 50 years, SCORE has helped aspiring and current small business owners achieve their dreams. Through a network of over 11,000 volunteer business mentors in 340+ chapters across the country, SCORE connects decades of business experience and knowledge with those who can best use it. | Facebook | @SCOREmentors | More from SCORE